Shipping & Delivery

📦 Shipping & Delivery

We don’t just ship toys. We launch missions.

On the Kicktoy.com marketplace, every package starts like a character arc: picked, prepped, and packed like it’s headed to Comic-Con in mint condition. No rush jobs. No lazy tape. Every box goes out like it’s a collector’s grail because for someone out there, it is.

⏱ From Click to Knock-Knock: 6–19 Days
Once you hit "Order", the gears start turning.

Processing? Usually 1–5 business days — we hand-check every item like a bossy QA goblin.
Shipping time? 6 to 14 days, door to door.
No teleportation yet, but we're working on it.

Shipping in the U.S.?

You’re covered from Alaska to Allentown.

Orders under $100? USPS First Class usually does the trick.
Over $100? We let the algorithm pick the fastest steed — USPS, UPS, maybe DHL if it’s feeling fancy.
Tracking included. Insurance baked in. No extra charges.

🌍 International Delivery

From Brooklyn to Berlin, we got you.

We ship globally and it’s always free.
Whether you’re chilling in London or somewhere deep in the Mossy Realms of Middle-Earth (aka rural Finland), your order is coming.
Carriers like USPS, DHL, or UPS handle the journey until your local post heroes take over (Royal Mail, PostNord, Canada Post — you name it).

🗺️ So... When Do the Toys Arrive?
Every journey’s a little different - dragons in customs, traffic on the time-space highway but here’s the usual drill:

USA: 6 to 19 days. From our hands to your shelf.
Europe: 6 to 19 days. It’s all covered.
Asia: 6 to 19 days. Tokyo to Tashkent, smooth sailing.
Middle East: 6 to 19 days. Dubai, Doha, Dead Sea? Delivered.
Everywhere else: 6 to 19 days. If you’re on the map, we’re on the way.

And if there’s a delay, we won’t ghost you. We’ll track it, tame it, and update you.

🔄 What You Pay = What It Costs

That number on the product page? That’s all you pay.

No customs headaches.
No hidden VAT.
No "surprise import fees" popping up mid-journey.
We frontload the boring bureaucracy so you can just... wait for the box.

 📬 Need to change something?

Moved dimensions? Portal glitch?
No worries. Just shoot us an email at support@kicktoy.com within 24 hours of placing your order, and we’ll re-route your package before it flies off into the wrong galaxy.

⚠️ A Note for Our Global Crew

We ship everywhere. But yeah — sometimes customs gets moody.
If there’s a delay, we’ll track it down and keep you posted. 99% of the time things run smooth. That 1%? We’re already on it before you even ask.

🙋 Need Help? We’ve Got Humans

This isn’t a ticket system stuck in the Matrix.
Our team is real, quick, and speaks fluent “Where’s my box?”

Drop us a line anytime about shipping, sizing, returns, or if you just want to say "hi."
📩 Email us anytime at support@kicktoy.com and we’ll take it from there.
We’re not just moving toys.
We’re moving joy, shelf to shelf.